We are looking for a reliable and detail-oriented Healthcare Virtual Assistant to support healthcare providers by ensuring accurate and timely medical documentation and billing processes. This role plays a critical part in maintaining organized medical records, supporting revenue cycle management, and ensuring clinical information is properly recorded and processed.
The ideal candidate has strong listening skills, fast and accurate typing abilities, excellent attention to detail, and the ability to follow structured medical workflows while maintaining strict patient confidentiality and professionalism.
Key Responsibilities
- Document patient visits in real time during medical consultations
- Accurately record medical histories, physical examinations, diagnoses, and treatment plans
- Prepare and submit medical claims to insurance providers
- Verify patient insurance information and billing details
- Update and maintain Electronic Medical Records (EMR/EHR) systems
- Review documentation for accuracy, completeness, and compliance
- Follow established medical documentation and billing standards
- Coordinate with healthcare providers for clarification when necessary
- Track and follow up on unpaid or denied claims
- Maintain strict patient confidentiality and HIPAA compliance at all times
Qualifications
- Excellent verbal and written English communication skills
- Strong typing speed with high accuracy
High attention to detail and strong organizational skills - Knowledge of medical terminology (formal training is a plus)
- Experience with medical billing, coding, or revenue cycle management preferred
- Comfortable using EMR/EHR systems and medical billing platforms
Preferred (But Not Required)
- Experience working with U.S.-based healthcare providers
- Familiarity with CPT, ICD-10, and insurance claim processes
- Background in healthcare administration or medical support roles
Technical requirements:
- i5 or higher computer processor
- Noise-canceling headset (non-Bluetooth)
- Minimum 50 Mbps wired internet connection
- Dedicated home office setup
Important: We do not accept applicants who are currently employed, looking for part-time, floating status, or currently rendering.
Application Instructions: Submit your application here, and our team will review it shortly.