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Customer Success Representative
Virtual Assistant
Full-time
Remote
Job Description & Requirements
Provide top-tier email and chat support, ensuring high retention and satisfaction for client customers.
1. Personal Information
Full Name
Email Address
Phone Number
How did you hear about us? / Referred by
2. Technical & Voice Screening
Intro Video Link (Loom/YouTube)
Voice Sample Link (Vocaroo)
Computer Specs Link (Screenshot)
Speedtest Link (Screenshot)
Resume Link
Portfolio Link (Optional)
3. Assessment Questions
How do you handle an irate customer?
What helpdesk software are you familiar with?
Rate your written English skills (1-10).
Are you available for graveyard shifts?
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